Shipping guidelines, standard shipping and restrictions to make a to and from Italy
ZYPPY® is a trademark owned by the company AILATI GROUP SRL. ZYPPY® means the entire transport and management structure of the services connected to it provided by AILATI GROUP SRL and authorized and accredited partners.
The following goods are not acceptable for carriage, for safety reasons, for health or administrative reasons. This is in the exclusive interest of the customer, in order to ensure maximum transport efficiency in any case. Before proceeding with the preparation of the shipments it is therefore important that the Customer checks the list of non-transportable goods in order to avoid any kind of misunderstanding that cannot in any way involve the responsibility of ZYPPY® brand owned by the company AILATI GROUP SRL or of the company itself.
The customer who contravenes the following provisions does so at his own risk and peril both towards his own assets, in the damages that he could cause to goods and persons of third parties, and towards the legal safety provisions that he could infringe. By accepting the conditions of service, the Customer undertakes not to place in the luggage:
Transportation of any goods to which ownership or transportation is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment should be transported is prohibited.
Non-Transportable Goods in Italy
In addition to the goods listed above, ZYPPY® and the companies and partners working with it, do not accept:
Goods not acceptable for carriage with ZYPPY® and the companies and partners working with it
Goods of particular value, such as:
The transport of counterfeit goods is prohibited. ZYPPY® applies security policies that do not allow the transport of counterfeit goods through its network. ZYPPY® does not want to be associated with counterfeit products and in case of suspicion about the nature of such goods to be imported or exported, the customs authorities will be informed. In many countries around the world it is forbidden to introduce counterfeit goods and, in these cases, the customs authorities will seize the goods and prosecute the buyer. If you are offered branded products for sale at very low prices on commercial websites or through other channels, it is usually possible to assume that the goods are counterfeit. High quality branded products that are often counterfeited are:
The customer is aware that for the transport in which a customs control is required, any burden, cost or responsibility will be entirely borne by him.
Transport of particular goods subject to sanitary, veterinary and phytopathological control
To allow rapid customs clearance of international shipments to and from Italy it is necessary to have an accompanying invoice for the goods, filled in correctly, showing the EORI code / VAT number and / or the tax code of the importer and useful contact data. with the recipient (e.g. email address or telephone number).
Products subject to sanitary, veterinary or phytopathological formalities involve one or more of the following situations:
What types of goods are subject to health checks?
Examples of main categories of products subject to health checks:
For small quantities - which must be verified from time to time with the Ministry of Health and / or for products intended for laboratory tests, machine tests and therefore not for human consumption - the health check takes place without the issue of the true Health Authorization. own and can be done by notification, therefore without any additional cost to be paid to the Ministry of Health.
In the preparation phase of the shipment, ZYPPY® can not only give you advice on how to speed up and make customs clearance processes more efficient, but can provide you with a range of additional paid and dedicated customs services (Special Clearance Services e.g. for issue: Nulla Osta Sanitari, CITES, ATA Carnet, etc.)
ZYPPY® operates in compliance with the current health legislation.
If the customer contravenes the transport restrictions and if this behavior generates additional charges, ZYPPY reserves the right to request the customer a refund equal to the additional cost generated by the failure to observe these restrictions. For any clarification in this regard, the customer can contact Zyppy customer service on 02 84 10 30 40 and consult the Terms and Conditions of service section on the website www.zyppy.it.
Se sono presenti prodotti alimentari nella spedizione ricordarsi di stampare e compilare il modulo “MANLEVA FOOD” che verrà inviato a fine spedizione.
Non tutti i cibi possono essere trasportati, nel documento “MANLEVA FOOD” sono riportati tutti i cibi non introducibili della spedizione.
I prodotti devono essere sotto vuoto e se si tratta di liquidi devono garantire la tenuta stagna.
Il modulo è scaricabile qui di seguito e, per tua comodità, ti sarà recapitato in allegato alla mail di conferma ordine.
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